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FAQ

What is in a Happy Rebel Box?

Each Happy Rebel Box is its own unique collection. Each box will contain 4-6 items that will vary box to box, so you will never receive the same types of items repeatedly. Each box could contain jewelry, fashion accessories, home decor, beauty products, as well as other various lifestyle items that fit the collection of the box as well as the Happy Rebel modern and edgy style.

How does the Happy Rebel Box subscription work?

The Happy Rebel Box is shipped four times per year. Your card is charged on the first day of each shipping month. There are no contracts or fees. You are free to cancel your seasonal subscription box any time after your first box has been shipped.

There is also a prepaid annual subscription option. You can save $20 by purchasing a full year membership instead of being charged season by season.

How do I know which non-profit organizations Happy Rebel is donating box profits to?

Each box will contain more information on the organization that is benefitting from that season’s box. Also, keep an eye on our social media outlets for more details!

Do I customize the contents of my boxes?

Unfortunately, no. Receiving a box of surprise goodies curated by our team is half the fun!

I just joined! When will I receive my first box?

If the box for the current season is available, your first box will be shipped within 5 business days. If the current season’s box is sold out, your first box will be shipped the following season.

When will my card be charged?

Your card is charged up front when you join. This pays for your first box. The subsequent recharge dates for future boxes are as follows:

Spring: March 1

Summer: June 1

Fall: September 1

Winter: December 1

Seasonal Happy Rebel Box Subscriptions are charged on the date you sign up, then automatically on the standard seasonal rebill cycle date (each, a “Subscription”) until cancelled by you.

The Annual Happy Rebel Box Membership is charged on the date you sign up, then will renew at the annual price on the standard rebill cycle date corresponding with the renewal season of your subscription until cancelled by you.

When does the box for each season ship?

Spring: March 21

Summer: June 21

Fall: September 21

Winter: December 15

If the projected shipment date is a holiday or weekend, the box will ship on the following business day.

How much does shipping cost?

Happy Rebel is proud to offer FREE shipping to all of our subscription box customers.

What countries do you ship to?

At this time we can only ship to the United States, but we are working to be able include other countries in future. Send us an email (gethappy@happyrebelbox.com) and let us know what country you would like us to start shipping to!

Can I change my shipping address?

Once your order is shipped you will receive a shipping confirmation with a tracking number. Please note your box will be delivered without signature confirmation. It is the customer’s responsibility to ensure their box can be delivered and left unattended without signing for it upon delivery. Happy Rebel is not liable for boxes stolen or lost in transit.

What if I didn’t receive my box?

In the case that your Happy Rebel Box does not arrive, please email us at gethappy@happyrebelbox.com within 2 weeks of receiving your tracking information, and let us investigate for you! Any refunds are granted at the sole discretion of Happy Rebel, and we are not responsible for boxes shipped to incorrect addresses, or lost or stolen in transit.

What if any of my items arrived damaged?

Please email us at gethappy@happyrebelbox.com within 5 days of receiving the damaged item and include photographs of the damaged products, and we will make it right.

How do I cancel my subscription?

Wait! Don’t go! Did you know you have access to skip shipments at any time by logging into your account?

Subscribers can cancel any time and there are no cancellation fees. In order to cancel your subscription, please contact us at gethappy@happyrebelbox.com.

All cancellations will apply to future charges. Charges already incurred cannot be refunded.

Do you accept returns?

All purchases are final sale and nonrefundable, and any box returned by a customer, all or in part, will not be eligible for a refund.

I still have a question. How do I contact you?

If you have any questions or concerns about your order, please contact us at gethappy@happyrebelbox.com, and we’ll get back to you as soon as possible. Our hours of operation are Monday-Friday 9am-6pm CST.